Awarded the Water Hygiene and Monitoring Contract for Catalyst Housing Group, a major operator in the Social Housing Sector with 22,000 community and residential properties located across London and the Home Counties. The Buyer did not have a structured compliance programme in place prior to this and wanted a service capable of delivering a minimum of 5,000 risk assessments on an annual basis.
The contract was awarded in 2011 following a consultation period and development of a delivery program against pre-determined compliance targets. The Buyers’ Service Provision Plan had to achieve completion rates of 90% within 12 months from project initiation.
The Buyer was constricted in terms of start-up budget and required a cost–conscious solution capable of delivering a value proposition without compromising on quality.